The HCWA presented gift cards to winners of a special drawing among more than 1,600 customers who completed the annual Customer Service Satisfaction Survey.
The HCWA presented gift cards to winners of a special drawing among more than 1,600 customers who completed the annual Customer Service Satisfaction Survey.
McDONOUGH — The HCWA recently completed its Customer Service Satisfaction Survey to receive feedback on how the utility might serve its customers better. In doing so, the authority awarded gift cards to 11 winners of a special drawing among all who completed the survey.
More than 1,600 customers participated in the survey asking customers about a number of topics, ranging from their preference of bottled water vs. tap water, their opinion on the quality and reliability of HCWA water service, their assessment of the professionalism and courtesy of the HCWA customer service staff, the ease of understanding billing and making payments.
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Keep it Clean. Please avoid obscene, vulgar, lewd, racist or sexually-oriented language.
PLEASE TURN OFF YOUR CAPS LOCK.
Don't Threaten. Threats of harming another person will not be tolerated.
Be Truthful. Don't knowingly lie about anyone or anything.
Be Nice. No racism, sexism or any sort of -ism that is degrading to another person.
Be Proactive. Use the 'Report' link on each comment to let us know of abusive posts.
Share with Us. We'd love to hear eyewitness accounts, the history behind an article.