Q: "I went to the store this week with a coupon for fabric softener. I was excited to see a coupon attached to the neck of the fabric softener bottle for immediate savings. When I went to the checkout, though, the cashier told me they only accept one coupon per item. I could use whichever one of the two coupons I wanted, but only one. Is this right? It did not say anything on the coupons about this. With the economy like it is, stores should be sensitive to consumers trying to save. I probably will shop at a different store next time. I look forward to hearing your insight."

Q: "I need to know if the store was correct this week when they turned down my $1 coupon for cookies, since the cookies had a separate peel-off coupon affixed to the package. I was told that I could not use the two together. I refused to buy the product under those terms."

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